Website Design: Expectations vs. Reality in 2023
Website design is a key factor in Vietnam, because responsiveness is one of the main things Google evaluates when it assesses a site’s user experience. A well-structured layout and an appealing color palette are the keys to success: they help you connect with your audience and extend your reach to other digital channels. After all, 94% of first impressions come from the visual and design elements of a website.

Much like search engine optimization (SEO), website design has always been an important part of digital marketing. Building a high-quality website opens up opportunities for your business, and it is up to you to decide how to approach your website design goals.
Creating a well-designed website in Vietnam comes at a price. The cost of website design depends on your site’s features, design layout and budget. For example, you can hire a professional web designer to build a website with a great user interface (UI) and user experience (UX), which may cost more upfront than designing it yourself. However, having a professional who specializes in UI and UX ensures your website performs better and looks better, which generates greater returns in the long run.
If you want to design your own website, that is entirely possible, but the result may not be optimized if you have little or no experience in web development. Google’s ranking requirements keep changing and becoming more complex, which makes optimizing a website harder. Instead of designing your website yourself, look for a website design expert in Vietnam who has deeper knowledge and more experience in building websites.
Keep reading to learn more about why website design matters for digital marketing.

Part I – Website Design: Why Does It Matter for Digital Marketing?
Building a well-structured website should be your top priority when establishing an online presence. Done right, especially with the help of web developers, you can make an excellent impression on the people who visit your website. These professionals play an important role in digital marketing because they can help brands design highly attractive websites.
However, even with reasonable website design prices, some people may prefer to build their own website instead of hiring a website design company in Vietnam. Although building a website yourself is possible, it takes more time and effort. Understanding the importance of website design is essential for setting realistic expectations when you design your own website.
Here are some reasons why website design matters for digital marketing.
8 Reasons Why Website Design Matters for Digital Marketing

User-friendly navigation and a crawlable website
Many elements of a website indirectly affect search engine rankings, and website design is one of them. The type of content and the technical settings inside your website affect your search engine rankings in many other ways.
To improve your search engine rankings, consider getting help from an experienced digital marketing company in Vietnam. Learning more about SEO will give you deeper insight into the website design factors that affect search engine rankings.
Lower bounce rate and higher revenue
A website with good usability, navigation, and overall user interface (UI) and user experience (UX) has a lower bounce rate than a poorly designed one.
So what happens when users stay on your website longer? Your brand has a better chance of converting those users and increasing revenue. Using a website design service in Vietnam can make a significant difference for your website.
Stay ahead of your competitors
Chances are your competitors are investing heavily in their website design and development. If you don’t improve your website design in Vietnam, competitors can easily leave your website behind.
If you want to compete, you should pay attention to how you build your website. You can look for a website design and development company in Vietnam to improve your website.
Make a great first impression
Making a good first impression of your business on potential customers starts with your website. Showing your customers a showcase of worthwhile websites by combining effective website design strategies can capture their interest. You should also share fresh information that is relevant to what they are searching for online.
When designing your website, start with an effective user interface that sparks visitors’ interest in staying on the site or motivates them to take action, such as making a purchase or learning about what you offer.
In short, you should create a visually appealing website design that fits your brand and attracts as many visitors as possible. A lasting first impression of your brand can be established if you keep delivering quality content for SEO.
Build customer trust
Building trust starts with creating a credible website to establish your online presence.
People tend to distrust poorly built websites and question their credibility. In fact, OnePoll, on behalf of BaseKit, found that 79% of consumers say they would not return to shop with a brand with a poorly designed website.

It is no surprise, since most people will trust a business whose website is beautifully designed and visually appealing. Doing so is essential to building relationships with your customers, so they keep supporting you for years to come.
Showcase your business credentials
When it comes to website design, it is important to consider other aspects of your website, including your content. You need to know which page suits which specific information, such as certificates, profiles, case studies, customer reviews, images, and so on. In other words, your website should contain valuable information that serves as proof of your credibility. People naturally trust professionals who have worked with many clients across different industries because they find them more reliable.
Connect with your customers
Let your website be the bridge between you and your customers, because it helps you make a first impression of your brand. Try combining different website design strategies to help you connect with your customers on a more personal level.
In addition to adding social media buttons to your website design, you can add calls to action (CTAs) and sign-up forms to encourage potential customers to request information and get in touch with you. You can also connect with customers through email marketing. Whether daily or weekly, you can send promotional emails or blog topics that lead them back to articles on your website.
For example, FashionNova displays a pop-up window as soon as a new potential customer lands on its e-commerce website. Besides grabbing visitors’ attention, this pop-up encourages them to sign up so they can receive better offers in the future. Visitors get 10% off their entire first order as a thank-you gift for joining.

Consider adding a feedback button that lets them create an account and send requests directly to your customer service team to resolve their issues.
These are just some of the reasons why website design matters for digital marketing. Following guidelines like these will help you come up with better website design and development strategies in Vietnam. Not only that, but building a quality website for your business can also help your search engine optimization (SEO) and search engine marketing (SEM).
Branding
Website design trends have changed over the years. But does that mean you should change the core of your website design as well? Not necessarily.
You need to be consistent with the elements of your website design, such as colors, fonts, and style, across every page. But you should also be able to adapt to trends and changes, especially if they are beneficial.
Part 2: Website Design in Vietnam
You have two options when you want to design a website: work with a web developer or build a site from scratch yourself. Each option has its own advantages and disadvantages. On top of that, there are several SEO factors to consider that will affect your budget.
Let’s look at the reality of website design in Vietnam below to find out which option is better for your business.

Building a Website Yourself: Pros and Cons

If you are on a tight budget and need to create a website quickly, doing it yourself may be an option worth considering. It is the cheapest and a relatively fast way to design quality websites for your business.
For small businesses, owners can use free website design platforms. Most of these free software applications come with extra fees if you want to upgrade them, which lets you add more flexible features so you can design your website to fit your needs.
To create a larger website, you may have to use paid website design tools in Vietnam. You may have to pay around $1,000, and you can only design about 10 websites. The limitation is that your website may not allow interactive images and animation, since most do-it-yourself software tools are limited to static elements.
Here are the pros and cons of designing a website yourself.
Pros
- Affordable cost
However you want to design your website, doing it yourself is a lower-cost option than hiring a website designer and developer in Vietnam. You can build many websites on your own using pre-built templates, which works better if you have some basic knowledge of website design.
- More freedom and control
No one has access to your website except you. With complete freedom and control over your website, you can customize it any way you want. You can speed up your digital marketing campaigns and adjust any website element without sending a request to an outside party.
- Free website design tools and plugins
There are countless free tools and programs you can use to your advantage. Using the free tools and plugins available on website design platforms for website design and creation in Vietnam can help you build a quality website without spending a single cent.
If you want to upgrade your website design tool or the plugins on it, you can also choose paid versions that give you access to advanced features. However, be careful when adding them: the more you add, the longer your website takes to load, which can negatively affect how users interact with it.
Cons
- Time-consuming
Without a website design and development team, finishing all the work on your own takes a lot of time. By spending many hours getting familiar with the basics of website design, you may not reach your goals on schedule.
- Lack of skills and knowledge
If you have no previous website design skills or experience, you may struggle to create a user-friendly website design. Although it may be possible to finish building a website on your own, the task demands long-lasting patience and strong determination.
As you try to get familiar with the aspects of website design before making any major changes to your website, you also need to pay attention to SEO factors. Otherwise, any change you make could hurt your search engine rankings.
In addition, designing your own website in Vietnam has no fixed price. How much you spend depends on your preferences and the tools you use. Your total cost can end up higher than hiring a skilled website designer if you don’t keep your spending under control.
Hiring a Website Design Company: Pros and Cons

An alternative to designing your website yourself is to hire a website design company, with a team of web designers and developers who can provide everything you need to create a website optimized for SEO.
You can also consider outsourcing to a company that offers SEO services along with website design and development. That way, working with a specialist who has comprehensive experience in the digital marketing industry will help you design and build a website that is not only user-friendly but also optimized for SEO.
The price of hiring a website design provider depends on the number of pages on your website and the changes required for it. You also have to consider the website builder and the software tools needed to develop the site.
There is no doubt that hiring a website design company costs much more than doing it yourself. The upside, however, is that you have a team of experts helping you with the technical requirements. But is it worth the money you will pay along the way? Let’s find out.
Pros
- Build a website with SEO in mind
A reputable website design and development company in Vietnam today builds websites with a focus on SEO. Incorporating SEO into website development helps optimize your website and rank higher on search engine results pages. More of your potential customers will discover your products or services once you have an SEO-optimized website.
- Access to website design tools
Many free website design software tools are available online, but the paid versions that companies use have extended features, such as the premium plans of Adobe XD, InVision Studio, and more. Get professional support from website designers and developers, and they will design your website with the best software on the market.
- Build a high-quality website with an optimized user interface (UI) and user experience (UX)
Whether your goal is to create a new website or redesign an existing one, your website designers will maximize their skills to help you achieve the results you want. A high-quality website with an optimized user interface (UI) and user experience (UX) can be achieved with the help of a leading website design company in Vietnam.
- Focus on your business’s core tasks
The best thing about hiring a website design company in Vietnam is that you can focus on your business’s core tasks. You can concentrate more on product development, boosting customer engagement, and building better digital marketing campaigns while the experts are busy designing your website.
See more: A Basic Guide to Performance Max Campaigns 2023
Cons
- Engaging a project-based website design company
Like most companies, a website design company works on a project basis. That means once a website development project ends, it is up to the client to decide whether to continue working with their preferred website design company by purchasing additional service packages such as website maintenance.
You should look for a reliable website design and development company that offers full services, including website development and maintenance, even after the initial website design and development deal is done. Otherwise, you will have to spend part of your time searching for a company that provides the website development services you need.
- Less creative control
When you hire a website designer instead of building the website yourself, you will have less creative control. Keep in mind that every website design company in Vietnam has its own unique skills and experience.
Before the design phase begins, you can present all your brand requirements, content direction, and website design preferences for your website.
Clear communication between you and your website designer is key to successfully achieving your goals.
PART 3 – Hiring a Website Design Company vs. Building Your Own Website: Which Is Better?

In the end, you have to choose between two options: hire a professional or do it yourself. Not surprisingly, you want the option that delivers the most effective results at a reasonable price. Keep in mind that both have advantages and disadvantages that you must weigh against your goals and needs. Factors such as time, money, and skills play an important role in helping you decide.
In most cases, hiring a website designer is similar to working with a digital marketing company in Vietnam. A website design service is worth the price, and you will learn a lot about website design while working together, which makes it the better choice.
On the other hand, you can design your own website and save money upfront, but that takes hours of hard work and learning about website design. You have full control over managing your project, but you need to put in a lot of effort because no one else is by your side to guide you. You also need to invest in website design tools to make the do-it-yourself process easier and get your business website online.
Small and Medium Enterprises (SMEs) Can Tap Into the Productivity Solutions Grant (PSG) for Website Development
The good news is that small and medium enterprises (SMEs) in Vietnam can now apply for the Productivity Solutions Grant (PSG). Once approved, they can apply for up to 50% financial support when working with a pre-approved PSG vendor to build web-based e-commerce development solutions.
To make your decision, you need to consider the important factors that can affect your website and its SEO performance. Here are some things to consider when creating a website.
10 Factors to Consider When Designing a Website

Mobile-friendly website
From a consumer’s perspective, a company without a mobile-friendly website is not an ideal choice. This makes sense, because optimizing your website for mobile SEO is essential today, given how many people use smartphones and tablets.
SEO is important for your website. If so, you can hire a website design company or an SEO company in Vietnam to help you improve your website for SEO and mobile devices.
Speed and performance
Considering how far technology has come, there is no reason for your website to load slowly. Make sure your website runs at optimal speed, because slow load times can test most people’s patience.
Here are tools you can use to check your website’s speed:
- PageSpeed Insights
- GTmetrix
- KeyCDN Site Speed Test
Regular maintenance
Make sure you have enough time to monitor your website and its performance. Since regular maintenance is the solution to such potential problems, you may want to hire a website design expert to provide website design services and 24/7 support in Vietnam for your website. This way, you can get timely reports if your website runs into technical issues.
Content quality
Like SEO, the quality of your website content is an aspect of website design and development that you need to check regularly. Optimize your website content for SEO to make sure your website can attract more visitors. Not only that, it will also help you move your website up the search engine results pages.
Here are a few tips for creating quality content:
- Write clearly
- Learn from your mistakes
- Use a unique voice
- Keep things simple
Color scheme
People remember brands by their color schemes. For example, Facebook combines white and blue, while Spotify is black and green. Do the same for your website and you can increase brand awareness. Done right, more people will get to know your brand.
Navigation
First, plan your website architecture by listing the main pages and subpages. This will show the journey users take as they browse websites. You can also evaluate your website’s navigation system to see whether it is user-friendly, or whether there are too many steps users need to take before submitting a request or checking out the product they want to buy.
A website with good navigation is more convenient and accessible for users. An optimized navigation system helps establish your credibility. People who visit your website can easily explore it and find your brand more trustworthy.
SEO (search engine optimization)
The website design process can also affect SEO aspects on mobile devices such as smartphones and tablets. Build a website with SEO-friendly features so you can reach more potential customers online. You can attract more visits and additional traffic to your website. Focus on both on-page SEO and off-page SEO so Google’s crawlers can identify your website more easily and, as a result, deliver higher rankings on Google’s search engine results pages (SERPs).
24/7 business operations
Your website is a 24/7 information portal for consumers who want to learn more about your products, services, and business. Ask your website designers to build information into your website that tells visitors how they can contact your business if they have further questions.
Consider adding an inquiry form or a chatbot to your website, with a message letting customers know you will reply by the next business day.
Browser compatibility
Chrome, Safari, Microsoft Edge, Firefox, and Samsung Internet are the leading internet browsers today. It can be frustrating for users of these browsers if they cannot access your website.
Brands must make sure their websites are accessible and load quickly on these browsers, especially older versions. Otherwise, you will reduce your reach among customers.
Website features
Website features can make your website more engaging. You can embed videos or podcasts, and use quizzes, mini games, surveys, and social media buttons. These will make your website design in Vietnam more interesting.
Part 4: Frequently Asked Questions (FAQs) About Website Design
Learning about website design through self-study can be exhausting for some people. In this chapter, we answer some frequently asked questions about website design.
Does Website Design Require Coding?
Yes, but it is the web developer who turns the website design layout proposed by the web designer into reality. Even so, a solid grasp of coding basics can help web designers work effectively with web developers.
Is Website Design a Difficult Skill?
Website design is an unpredictable mix of hard, soft, and technical skills. Hard skills are objective abilities that can be measured through education, training, or work experience. Soft skills, by contrast, are often things that can be taught or learned.
Beyond the creative side, web designers also need to excel at communication and collaboration, because they work alongside many different professionals such as web developers, SEO specialists, content writers, and more.
What Is the First Page of a Website Called?
The home page (or homepage) is the name of a website’s main page. The first page of a website appears when users click on it, and it contains a preview of the products or services along with a navigation bar (usually placed at the top) that helps users browse the site.
What are the most important pages on a website? All businesses need a fully functional website in addition to its aesthetics. At a minimum, there are 10 important pages that both e-commerce and non-e-commerce websites should have: 1) Home page; 2) Contact page; 3) Product or Service page; 4) About page; 5) Blog page; 6) 404 error page; 7) Thank-you page; 8) Privacy policy; 9) Shipping / returns policy, and 10) Sitemap.
How Long Does It Take a Website Designer to Create a Website?
The time required depends on the type of website design and the number of pages. On average, the website creation process takes two to three months. The completion time can be shorter if information can be provided ahead of time.
What are the best website design platforms? There are many website design platforms you can choose from to build a website. Each platform offers unique elements and many plugins that let you optimize the website you are setting up for your business.
What Are the Best Website Design Companies in Vietnam?
Consider partnering with one of the 120 website design companies in Vietnam. Depending on your website design requirements, each company offers its clients a range of special expertise and skills, and may also provide major support for your digital marketing efforts in Vietnam.
Conclusion
Given the importance of website design to digital marketing, it is probably best for your business to hire a website design company in Vietnam that can help you build your website and provide technical support at any time. If you prefer to design it yourself, you can build up your knowledge and experience to better understand user interface, user experience, and website design and development that help drive traffic to your website.
Ultimately, your choice will depend on your goals and needs. You can never go wrong working with an experienced website designer and an SEO expert. Your money will be spent effectively, because you know your website will be improved as well as it deserves.
Nguyễn Đình
Bảo
As CEO of The7, I am committed to sharing practical, useful knowledge with every reader. Every article on The7 is based on my 7 years of hands-on experience in marketing — Facebook advertising, LinkedIn advertising, Google advertising, and marketing strategy. I hope you take away plenty of insight from these posts and apply it successfully in practice.
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